Fraud prevention is of significance to a wide variety of organizations. It’s not just companies operating in heavily regulated industries such as financial services, healthcare, or insurance that must diligently prevent fraud. Get this Aberdeen paper now!
Success in fraud prevention means success in creating happy customers and more productive agents. Customers don’t want to work with companies that can’t protect their information. Modernize your fraud prevention programs to boost customer trust and loyalty.
This report highlights why contact centers must modernize their legacy approach to fraud prevention.