Global competition requires lean processes and cost-efficiency from the manufacturing industry. Automation is key. To that end, manufacturers are now turning towards new technologies: for example, the new generation of machine-to-machine (M2M) systems, mobile applications, IoT, and cloud-based services. Software is being implemented across the board. Along with process automation, it is used to manage supply chains and facilitate research and development. However, all these critical systems also have to be protected.
The digitalization of processes and products has made manufacturing companies vulnerable to various threats. A cyber-attack can lead to data loss and system failures within a company, which can ultimately delay production speed. Far worse is when customer data is compromised. A data breach could have catastrophic consequences: loss of trust, recalls, heads will roll.
If companies aren’t quick enough to introduce new offers to the market, they are at a serious disadvantage. If they give into time pressure at the expense of security, they risk damaging their reputations.
Manufacturing company portals are a challenge for developers: they have to accommodate the demands of a number of different groups (customers, distribution partners, suppliers, employees, etc.) into one coherent security infrastructure.
On top of that is the fact that manufacturing companies place high demands on security to, for example, prevent industry espionage. Nevertheless, access to the portal still has to remain as simple as possible.
The majority of customers are operating online. As a result, the customer journey demands for online-business are increasing. Because customers now expect the same level of ease and convenience in their business dealings as they get from their private communication channels. Therefore, manufacturing companies depend on easy-to-use and secure B2B portals. Sacrificing user-friendliness for security, or vice versa is not an option.
Customers expect the same level of convenience and maximum security regardless of what end device they’re using to access the manufacturing company’s portal. Products with integrated software should also be secure. Customers expect their devices to be protected against unauthorized access, to be easy and safe to operate and to install software updates seamlessly. If this convenience is missing, customers will soon go elsewhere.
Users can log in to the portal securely and conveniently without a password using a smartphone app visually tailored to the company's corporate design and Nevis’ cloud-based software solution:
Companies that rely on Nevis save costs while offering full availability:
Nevis is the core of a company portal’s security infrastructure. Nevis ensures that the login process, application access, and transactions can be precisely traced to a specific person. The broad spectrum of functions and Nevis’ scalability make it possible to implement the wide variety of demands in the manufacturing industry:
Use Nevis’ automated security infrastructure, reduce your time to market for digital offers, and increase customer retention.
«The Nevis Suite has proven highly successful at SFS. It has made it possible to further improve existing operations and respond quickly to new customer demands.»
Access management in combination with identity management makes it possible to grant or revoke user access to digital data, services, and applications.
Identity management matches user identities with their respective user rights and facilitates access to the approved resources.
Passwordless authentication facilitated by tools like Face ID or fingerprints increases security and user-friendliness.
Authentication using a number of different methods increases security compared to systems with simpler password authentication.
Optimal data protection and transparency for users thanks to simple consent/rejection of terms and conditions and automatic compliance with all guidelines.
Transaction confirmation provides an additional level of security on top of authentication for things like online payments.
Anomalies in user behavior can be detected with user behavior analytics to prevent and avert unauthorized data access.
Integrated fraud detection monitors all user activities during a session and generates a risk assessment for fraud prevention.
Self-services offer users the option to manage their data and user account settings themselves.
Best-in-class companies have transformed their organization by focusing on the customer. Nevis helps you deliver an exceptional cross-channel customer experience that is more human and efficient - from the first trusted, hyper-personalized experience to a happy customer and beyond.