How Can I Save the Internet? Or What Can My Company Do to Make It Safer?
Shortly after the outbreak of the Coronavirus in the United States, a number of hospitals were hit with ransomware attacks. Vital patient information was inaccessible, treatment schedules lost, surgeries delayed, and life support systems compromised. There is never a good time to be the target of a cyber attack. However, there are worse times. And in the middle of a pandemic, with hospitals already overrun and staff overworked, is definitely one of them. Many hospitals were forced to pay millions and are still suffering from the consequences of these attacks.
This is a worst case scenario. However, a lack of security can have other severe repercussions on your business and your customers. With more and more employees working from home or on-the-go and customers increasingly turning to the Internet for everyday tasks from banking to grocery shopping, it’s imperative for businesses to consider how they can contribute to a safe online environment.
Concrete action steps for boosting online safety
Keep everyone informed: The most important step you can take as a company towards creating a safer Internet is to create awareness. Security breaches can frequently be avoided by keeping users and employees informed of safety basics like how to avoid dangerous content, how to create stronger and more effective passwords, why it’s important to log out of accounts. Closing these security gaps is one of the easiest steps you can take.
Control data access: However, as desktops and mobile devices are slowly infiltrating every facet of our lives, it would be wise to take a more critical look at your cyber security systems to determine if they’re up to the task. Having a security system that balances the ease and comfort necessary for a great customer experience while also guaranteeing safe logins and transactions is critical for ensuring customer satisfaction and success. That’s why investing in secure access control systems like IAM and CIAM is the next best step you can take.
Installing an IAM system in your workplace will allow you to control which users have access to which systems and services. This ensures that company and user data cannot fall into the wrong hands. This is more important than ever since mobile employees are not protected by traditional safety features like firewalls. Integrating a CIAM system into your customer-facing apps and online portals will help you implement some of the strongest identity verification solutions currently available by allowing you to create and manage your users’ digital identities and the data associated with them. This not only keeps user data more secure, it also gives users greater autonomy over what they share.
Go passwordless: The only thing better than informing users about password safety is getting rid of passwords all together. Relying on biometrics for user authentication is a nearly foolproof method of verification. Not only does this method guarantee the highest level of data security, it is also the most convenient since it eliminates the need for lengthy and complex password protection. With our Nevis Authentication Cloud recently certified by the Commission for the Protection of Minors in the Media (KJM), we also strive to highlight the enormous responsibility companies have to protect children and youth online. Replacing passwords with biometric indicators makes it nearly impossible for minors to access inappropriate apps, websites, and services.
In honor of Safer Internet Day, we call on companies to consider what part they can play to make the Internet a safer place for users, especially the youngest and most impressionable ones. Protecting user data and safeguarding users from online attacks and inappropriate content is a task for everyone.
And your company stands to gain, too. Not only does increased security help you deter cyber criminals and data theft, it also bolsters your reputation as a reliable and trustworthy business. The best way to gain and retain customers is by winning their trust. So help keep your users safe by offering them robust security and providing them the knowledge they need to navigate the Internet smartly and safely.